One quality system for a
continuously NABH-ready hospital.

Incident & Grievance Management

Staff scan a QR code on the ward wall to report an incident or a near miss — no login, no password hunt. It reaches the right person and follows a fixed path to closure.

• Report by QR poster, inside the app, or without giving your name
• Severity sets the rules: serious cases require a root cause analysis and CEO sign-off
• Built-in RCA tools — 5 Whys, fishbone, Pareto, PDCA — then CAPA, verification and closure

Where CAPA comes inOn a major or sentinel event, no CAPA can be raised until the root cause analysis records a root cause. EaseQMS then drafts corrective and preventive actions from that root cause. Each action is completed, verified as actually carried out, and reviewed for whether it held: effective, partially effective or not effective.

NABH: the patient safety and incident reporting evidence assessors ask for, with the full trail behind each case

Quality Indicators

The quality numbers you report every month, collected where the work happens and calculated for you — instead of in a spreadsheet somebody rebuilds each time.

• Ward staff log the day's entry on a phone, by voice if that is quicker
• "Nothing happened today" is recorded as nil — an assessor can tell it from a gap
• The monthly figure, the comparison against target and the trend report build themselves

Where CAPA comes inThe moment a value breaches its target, a CAPA opens against it. The reason for the variation, the corrective and preventive actions and an owner are recorded on the spot, and the CAPA is followed from open to closed with an effectiveness check against it.

NABH: an indicator master sheet for the whole financial year, ready whenever it is asked for

Mock Drill Management

Run a fire drill from your phone. Tick each step as it happens, mark who turned up, take the photo — and the drill record writes itself.

• Ready-made scripts for fire, code blue, evacuation and disaster drills
• Attendance, response times and photos captured during the drill, not after
• Whatever went wrong becomes a task with an owner and a due date

Where CAPA comes inEvery completed drill gets a debrief: what went well, what to improve, and a recommended corrective and preventive action for each gap. The drill's CAPA log keeps every one of them, drill by drill.

NABH: a complete, dated drill register with evidence attached — nothing to reconstruct the week before an assessment

Committee Management

Your quality, infection control and safety committees — scheduled, minuted, and with every action followed until it is actually done.

• Recurring meetings set up once; agendas circulated before the meeting
• Attendance and minutes captured in the room, not written up days later
• Action items carry an owner, a due date and a status you can see across every committee

Where CAPA comes inThe committee is where a CAPA is judged. Whether an action held is usually answered at the next quality committee review, and the committee's own action items are closed only with remarks, and a photo where it helps.

NABH: agendas, minutes, attendance and closed actions for every committee the standard expects

Reminder Management

Nothing expires quietly. Licences, AMCs, calibration certificates, insurance and fire NOCs are tracked with alerts before the date — not discovered after it.

• One list of every renewal date the hospital depends on
• Alerts ahead of expiry, to the people responsible for them
• A record of what was renewed and when, kept per item

NABH: a lapsed licence is an instant non-conformity — this is the module that stops it happening